I wanted a smaller broom that I ordered 2 years ago to clean kennels at Fiona Animal Refuge in Hidalgo, Mexico. You did not have the small one so I ordered the big one then found the small one on Amazon. I called you and complained. The post office here in the country wanted $46 to return it and you sent a UPS FOR ME to pay $17 to return it so I gave it to a rancher. It was your mistake not to have the small brooms in your online catalog. I operate a public charity all free to the poor and need the small brooms to clean our kennels and yours are the best so I am stuck with you but bad CUSTOMER SERVICE.
