Down To Earth Guarantee
At A.M. Leonard, we understand that professionals and serious gardeners demand only the highest quality tools and equipment. That's why we stand behind the products we sell and offer warranties in line with the manufacturer's policies.
We also understand the importance of seeing and testing an item before deciding if it fits your needs. That's why we offer a no-hassle return policy within 30 days of purchase, whether the item is new or used. Please note that the buyer is responsible for shipping and handling charges for returns.
While we do not accept returns on drop-shipped items, special orders, closeout items, or spare parts, we strive to ensure that every item we stock meets the highest quality and performance standards. Additionally, all returns are subject to a 5% restocking fee, with a minimum charge of $5.00.
Don't hesitate to contact our customer service team at 1-800-543-8955, Monday through Friday from 8 am to 5 pm or on Saturdays from 8 am to noon EST, to obtain a return authorization number before returning your merchandise.
At A.M. Leonard, we are committed to providing top-notch service to professional growers, landscapers, and serious gardeners.